We often tell our enterprise clients and prospects competitive intelligence (CI) research is about the “outside world” – what’s happening in the markets your organization serves and, specifically, at the…
Will generative AI replace human market and competitive intelligence researchers? Absolutely not! Humans (“knowledge workers”) apply judgment to a body of information to make decisions on behalf of the business. …
An AI compliance questionnaire – Part 2 Last month, we introduced the topic of “AI compliance” – a new process gaining currency as large companies establish protocols to vet…
As the buzz around generative AI intensifies, executives and technologists in virtually every industry are scurrying to devise use cases for this powerful new technology and understand its potential impact…
The first thing you need to do effective competitive intelligence (CI) research is good content. And the more content sources you have, the more challenging it is to ingest, integrate…
Information industry research firm IDC recently blogged about a survey they conducted to assess the use and value of knowledge management (KM) systems in large companies. The most frequently cited…
Forrester Research predicts 80% of companies will pivot their innovation initiatives from creativity to resilience in 2023. That means fewer technology “moon shots” and more “incremental improvement” geared toward bolstering…
Note from March 27, 2023: In generative AI, last month seems like a decade ago, given how quickly the market and technology is evolving. Read our more recent article on…
Knowledge management consultant Alan Pelz-Sharpe has come up with a new phrase – “work intelligence systems” – to describe “using AI to converge data sources and insights from employees, customers,…