Insights
BCG: Five Rules for Fixing AI in Business
In business, using artificial intelligence (AI) and machine learning is sexy. But is it practical?…
SinglePoint makes content collections richer
Northern Light’s deep tagging and text analytics make every content collection more valuable to users…
Feeling the love through a portal pilot
Northern Light gives organizations a taste of SinglePoint – and what it’s like to work…
Cognizant: Streamlined employee experiences result in organizations better equipped to compete and thrive
Knowledge management systems can be a valuable technology enabler The lessons B2C companies have learned…
Knowledge management “transformers” enjoy (and acknowledge) their success
It’s not necessarily boasting to acknowledge one’s accomplishments. We all have strengths and weaknesses, and…
“Search” is no longer king at the world’s savviest knowledge management users. What has replaced it?
In 2022, we live in a browse-to-content world; that’s all Millennials, who now make up…
Using the right tool for the job, the right way
Here are some best practices for implementing a market and competitive intelligence portal within your…
Cognizant: Making AI Responsible – And Effective
“Take a human-centric view of AI, so that machines can work successfully alongside and for…
How to drive more actions and value from market & competitive intelligence
At a recent Northern Light customer forum, Forrester senior analyst and featured guest speaker Cinny…