Insights
How to calculate the ROI of a SinglePoint knowledge management system for market and competitive intelligence
It is challenging at best to document the ROI of a knowledge management (KM) system…
BCG: Digital transformation in IT services – Rates of success, goals, and future priorities
Information technology (IT) services companies are doing a lot of things right in terms of…
The role of AI in knowledge management
By the calendar, we are now two decades beyond the “future” depicted in Stanley Kubrick’s…
SinglePoint solves the “content silo” problem in knowledge management
Silos are great for farmers, but not for knowledge workers. Silos store grain effectively; data,…
Eight tips for writing research reports that both humans and AI algorithms can understand
In 2022, machine learning has made significant inroads into enterprise applications, including knowledge management systems…
Is an advanced knowledge management system the chicken or the egg for “transformers”?
Here’s a knowledge management “chicken and egg” question: Are organizations that deploy sophisticated knowledge management…
Northern Light Adds Financial Reports Content Collection to SinglePoint Strategic Research Portals
BOSTON, MA, Apr. 19, 2022 – Northern Light® (www.northernlight.com) today announced the immediate availability of…
How to Evaluate Market & Competitive Intelligence Portal Vendors
In market and competitive intelligence, the name of the game is discovering, sharing and applying insights…
BCG: Five Rules for Fixing AI in Business
In business, using artificial intelligence (AI) and machine learning is sexy. But is it practical?…