Insights
The bottom line for top-tier knowledge management users
Not every athlete will be a superstar. Not every musician will be a featured soloist…
Knowledge management in 2022: The state of play
If there’s one thing that everyone should agree on regarding knowledge management (KM), it’s that…
Accenture Federal Technology Vision: Five Trends for Post-Pandemic Leadership
Northern Light offers a knowledge management perspective on Accenture’s call to “democratize technology” Recently,…
How to calculate the ROI of a SinglePoint knowledge management system for market and competitive intelligence
It is challenging at best to document the ROI of a knowledge management (KM) system…
BCG: Digital transformation in IT services – Rates of success, goals, and future priorities
Information technology (IT) services companies are doing a lot of things right in terms of…
The role of AI in knowledge management
By the calendar, we are now two decades beyond the “future” depicted in Stanley Kubrick’s…
SinglePoint solves the “content silo” problem in knowledge management
Silos are great for farmers, but not for knowledge workers. Silos store grain effectively; data,…
Eight tips for writing research reports that both humans and AI algorithms can understand
In 2022, machine learning has made significant inroads into enterprise applications, including knowledge management systems…
Is an advanced knowledge management system the chicken or the egg for “transformers”?
Here’s a knowledge management “chicken and egg” question: Are organizations that deploy sophisticated knowledge management…