Insights
Here’s why so many Microsoft SharePoint users are knowledge management “novices”
There’s an old saying: To a hammer, every problem looks like a nail. A lot…
The decline in search skills means knowledge management systems must operate differently
Once upon a time, to use a search engine effectively, you had to know how…
Northern Light is Awarded U.S. Patent for AI-Generated Company Performance Index
BOSTON, MA, Aug. 9, 2022 – Northern Light® (www.northernlight.com), a provider of knowledge management platforms…
The bottom line for top-tier knowledge management users
Not every athlete will be a superstar. Not every musician will be a featured soloist…
Knowledge management in 2022: The state of play
If there’s one thing that everyone should agree on regarding knowledge management (KM), it’s that…
Accenture Federal Technology Vision: Five Trends for Post-Pandemic Leadership
Northern Light offers a knowledge management perspective on Accenture’s call to “democratize technology” Recently,…
How to calculate the ROI of a SinglePoint knowledge management system for market and competitive intelligence
It is challenging at best to document the ROI of a knowledge management (KM) system…
BCG: Digital transformation in IT services – Rates of success, goals, and future priorities
Information technology (IT) services companies are doing a lot of things right in terms of…
The role of AI in knowledge management
By the calendar, we are now two decades beyond the “future” depicted in Stanley Kubrick’s…