Knowledge management gets “smarter” with conversational AI Northern Light was first to offer a generative AI capability in a knowledge management platform for market and competitive intelligence when we launched…
The 2023 Greenbook Research Industry Trends (GRIT) Business & Innovation Report focuses in part on attitudes about (and adoption of) generative AI among insights professionals. The report, chock full of…
The general hoopla around generative AI is finally supported by serious academic underpinnings. A recent blog post by Wharton professor Ethan Mollick, who was involved in a rigorous study of…
Knowledge sharing is a key purpose of an enterprise knowledge management (KM) system. After all, what’s the point of aggregating and indexing valuable content if it can’t easily be shared…
A leading IT analyst firm recently published a market assessment that predicts generative AI-enabled applications will achieve general market acceptance in less than two years. That’s unusually rapid adoption for…
The advent of generative artificial intelligence (AI) has raised many questions about its use in business enterprises and the impact the technology may have on knowledge workers and knowledge management. …
Will generative AI replace human market and competitive intelligence researchers? Absolutely not! Humans (“knowledge workers”) apply judgment to a body of information to make decisions on behalf of the business. …
Concerns about how new generative artificial intelligence (AI) programs, and the large language models upon which they are based, use information found on the internet are rampant. A recent article…
The hype around generative AI shows no signs of cooling, so in the coming months expect more executives to ask their teams, “What are we doing with generative AI?” And…