What will 2024 hold for generative AI in knowledge management?
You’ve no doubt heard many theories about what artificial intelligence (AI) may mean for the future of work, like whether computers will replace people in some (or many) jobs. In…
2023 was the “year of generative AI” in knowledge management and other business applications
As 2023 draws to a close, it’s hard to believe that generative AI has been a “thing” in the public consciousness for barely over a year. Since OpenAI publicly launched…
SinglePoint’s generative AI capability gets “conversational”
Knowledge management gets “smarter” with conversational AI Northern Light was first to offer a generative AI capability in a knowledge management platform for market and competitive intelligence when we launched…
Insights professionals are getting on board with generative AI
The 2023 Greenbook Research Industry Trends (GRIT) Business & Innovation Report focuses in part on attitudes about (and adoption of) generative AI among insights professionals. The report, chock full of…
A serious study of generative AI used in business finds dramatic quantifiable benefits
The general hoopla around generative AI is finally supported by serious academic underpinnings. A recent blog post by Wharton professor Ethan Mollick, who was involved in a rigorous study of…
Newsletters facilitate knowledge sharing and increase content consumption from your enterprise knowledge management system
Knowledge sharing is a key purpose of an enterprise knowledge management (KM) system. After all, what’s the point of aggregating and indexing valuable content if it can’t easily be shared…
Knowledge management is an example of why generative AI will soon be commonplace in enterprise applications
A leading IT analyst firm recently published a market assessment that predicts generative AI-enabled applications will achieve general market acceptance in less than two years. That’s unusually rapid adoption for…
The impact generative AI will have on knowledge work (and workers) and knowledge management
The advent of generative artificial intelligence (AI) has raised many questions about its use in business enterprises and the impact the technology may have on knowledge workers and knowledge management. …
Use generative AI as the first step in your market and competitive intelligence research projects
Will generative AI replace human market and competitive intelligence researchers? Absolutely not! Humans (“knowledge workers”) apply judgment to a body of information to make decisions on behalf of the business. …