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knowledge management 2022

Knowledge management in 2022: The state of play

If there’s one thing that everyone should agree on regarding knowledge management (KM), it’s that…

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knowledge management

Accenture Federal Technology Vision: Five Trends for Post-Pandemic Leadership

Northern Light offers a knowledge management perspective on Accenture’s call to “democratize technology”   Recently,…

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How to calculate the ROI of a SinglePoint knowledge management system for market and competitive intelligence

It is challenging at best to document the ROI of a knowledge management (KM) system…

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Shot of two businesspeople discussing something on a laptop while sitting together in an office. Digital transformation and the IT sector.

BCG: Digital transformation in IT services – Rates of success, goals, and future priorities

Information technology (IT) services companies are doing a lot of things right in terms of…

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A man and woman look at a tablet together in a modern office. What is the role of AI in knowledge management?

The role of AI in knowledge management

By the calendar, we are now two decades beyond the “future” depicted in Stanley Kubrick’s…

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Young man happily works at laptop. SinglePoint eliminates content silos.

SinglePoint solves the “content silo” problem in knowledge management

Silos are great for farmers, but not for knowledge workers.  Silos store grain effectively; data,…

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Eight tips for writing research reports that both humans and AI algorithms can understand

In 2022, machine learning has made significant inroads into enterprise applications, including knowledge management systems…

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Is an advanced knowledge management system the chicken or the egg for “transformers”?

Here’s a knowledge management “chicken and egg” question: Are organizations that deploy sophisticated knowledge management…

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How to Evaluate Market & Competitive Intelligence Portal Vendors

In market and competitive intelligence, the name of the game is discovering, sharing and applying insights…

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