The role of AI in knowledge management
By the calendar, we are now two decades beyond the “future” depicted in Stanley Kubrick’s 1968 film, 2001: A Space Odyssey, yet we are still a long way off from…
Eight tips for writing research reports that both humans and AI algorithms can understand
In 2022, machine learning has made significant inroads into enterprise applications, including knowledge management systems for market and competitive intelligence. Given this technology reality, the content indexed and stored in…
BCG: Five Rules for Fixing AI in Business
In business, using artificial intelligence (AI) and machine learning is sexy. But is it practical? A recent Boston Consulting Group* (BCG) article says, “For AI to have real value in…
Cognizant: Making AI Responsible – And Effective
“Take a human-centric view of AI, so that machines can work successfully alongside and for people.” How companies should think about developing and deploying artificial intelligence (AI)-based capabilities is a…
IBM Institute for Business Value: Rethinking your approach to AI
“Organizations need to stay grounded in what practical things AI can help them achieve” IBM knows a thing or two about artificial intelligence (AI); its Watson system is a…
BCG: The cultural benefits of artificial intelligence in the enterprise
Can AI help CI teams not only do better work, but also work better together? When most people think of deploying artificial intelligence (AI) in a business context, they…
“Pre-curated content” is the future (and present!) of artificial intelligence in knowledge management
A recent article in Datamation (yes, it’s still around – online only now, as so many former print magazines are) identifies three artificial intelligence (AI)-based “disruptions” – how future AI…
Intelligent Enterprise Search: Bridging the Gap Between Elusive Information & Actionable Insights
Intelligent applications – those that are enhanced with artificial intelligence (AI) and machine learning capabilities -- are guaranteed to be a topic of conversation in your company right now. According…
The AI Advantage of Bionic Companies
In a recent infographic*, The Boston Consulting Group (BCG) highlights the advantages that a subset of what it calls bionic companies – “those that combine human and technology capabilities” –…