Data Security and Knowledge Management–Does Your Platform Make the Grade?
When it comes to data security, what you don’t know CAN hurt you. According to a study by IBM, the global average cost of a data breach in 2020 was $3.86…
The Right Knowledge Management System Can Make You the Smartest Person in the Room
A friend of Northern Light, recalling a former colleague at a major pharmaceutical company, said, “My boss would tell people Northern Light SinglePoint will make you the smartest person in…
1999’s “Musings on the Future of Information,” Revisited in 2021
Over 20 years ago in 1999, I wrote an essay called “Musings on the Future of Information.” The essay was published in a collection edited by Alison Scammell, i in…
Treat your information assets as if they were cash
The currency of market research and competitive intelligence is extremely valuable in its own right Back in the day, the first functional area within corporations to be computerized was finance. …
Throw open the gates to the kingdom of content
Don't have formal competitive intelligence and market research functions? Consider Content Collections. Since Bill Gates first articulated the idea (and phrase) “content is king” 25 years ago in a blog…
One executive’s competitive intelligence portal “wish list”
Since it’s the holiday season, we are focusing this month’s blog post on a topic long associated with this time of year: the wish list. We’re not talking about the…
Rich Taxonomies Make Research Less Taxing
Anyone who has ever taken high school biology is familiar with the term taxonomy. It is the science of naming, describing and classifying organisms, and includes all plants, animals and…
Small but mighty: How lean CI teams support large enterprises
In many organizations, even large global enterprises, the competitive intelligence (CI) function is staffed “lean”; in other words, it’s small. Some Northern Light clients have fewer than a dozen full-time…
Versatile knowledge management systems are more vital than ever in the work-at-home era
The COVID-19 era has changed much about what we think of as “office” work – most notably where, when and how office workers work. Monday through Friday, urban office towers…