BCG: Adopting AI in Drug Discovery
Boston Consulting Group* (BCG) advocates that pharmaceutical companies open their eyes to the full potential of artificial intelligence (AI) in the drug discovery process. The authors of a recent BCG…
The most important things to know about “knowledge management”
The concept of “knowledge management” (KM) has been around since the 1980s; it refers to the process of creating, storing, using, and sharing knowledge within an organization. KM is now…
Here’s why so many Microsoft SharePoint users are knowledge management “novices”
There’s an old saying: To a hammer, every problem looks like a nail. A lot of organizations have Microsoft SharePoint as the knowledge management (KM) “hammer” in their toolkit –…
The decline in search skills means knowledge management systems must operate differently
Once upon a time, to use a search engine effectively, you had to know how to construct a Boolean search query. And back in the late 1990s and early 2000s,…
The bottom line for top-tier knowledge management users
Not every athlete will be a superstar. Not every musician will be a featured soloist at Carnegie Hall. And not every company that deploys a knowledge management (KM) system will…
Knowledge management in 2022: The state of play
If there’s one thing that everyone should agree on regarding knowledge management (KM), it’s that KM is not a standalone function. To be truly valuable, KM systems must be integrated…
Accenture Federal Technology Vision: Five Trends for Post-Pandemic Leadership
Northern Light offers a knowledge management perspective on Accenture’s call to “democratize technology” Recently, Accenture* identified five technology-related trends associated with propelling federal agencies forward, and making them more…
How to calculate the ROI of a SinglePoint knowledge management system for market and competitive intelligence
It is challenging at best to document the ROI of a knowledge management (KM) system for market and competitive intelligence. Former Forrester analyst Cinny Little, speaking at a Northern Light…
November 8, 2022 – Beating Web Content into Submission
Nov. 8, 2:45 p.m. – 3:30 p.m. Beating Web Content into Submission David Seuss, CEO Northern Light TBD, HawkSearch by Bridgeline Web content is unruly, misbehaved, messy, scattered, and badly…