The first thing you need to do effective competitive intelligence (CI) research is good content. And the more content sources you have, the more challenging it is to ingest, integrate…
Information industry research firm IDC recently blogged about a survey they conducted to assess the use and value of knowledge management (KM) systems in large companies. The most frequently cited…
Tuesday, June 13, 2:00 PM ET The limitations of traditional enterprise search are apparent to most organizations nowadays. On the other hand, user expectations are higher than ever before.…
In generative AI, last month seems like a decade ago, given how quickly the market and technology is evolving. “Way back” in February, we wrote about the paucity of available…
Return on investment (ROI) is a critical metric for any enterprise technology purchase. Strategic research portals are no exception. A common undertaking among our clients – all of which are…
Forrester Research predicts 80% of companies will pivot their innovation initiatives from creativity to resilience in 2023. That means fewer technology “moon shots” and more “incremental improvement” geared toward bolstering…
Note from March 27, 2023: In generative AI, last month seems like a decade ago, given how quickly the market and technology is evolving. Read our more recent article on…
Knowledge management consultant Alan Pelz-Sharpe has come up with a new phrase – “work intelligence systems” – to describe “using AI to converge data sources and insights from employees, customers,…
Teddy Roosevelt had it right when he said, “Nothing in the world is worth having or worth doing unless it means effort, pain, [and] difficulty” – often abridged, “If it’s…