Don’t waste your time evaluating a knowledge management portal your IT department will reject.
As your enterprise turns to more cloud-based and Software-as-a-Service application options, the organization’s cybersecurity defenses and data security measures are evolving. Protecting your organization’s content shouldn’t be a function solely carried out by your IT department; it’s a responsibility that needs to be shared across all departments, employees, and vendors, including your customer insights/competitive intelligence platform provider.
When an enterprise’s market researchers and competitive intelligence (CI) experts evaluate potential knowledge management platforms, they often conduct their functionality assessment before involving IT, which means they may be spending valuable time considering portals that won’t pass muster with IT. By bringing IT into the evaluation process early, market researchers and CI experts can narrow their focus to include only technologically viable platform options, saving considerable time and resources.
Your IT department will focus their evaluation on whether the service provider appropriately invests in the infrastructure and security of their knowledge management applications and data center.
Hackers can steal valuable content three ways: by breaching a network, by exploiting a vulnerability that hasn’t been patched, or by penetrating an application.
Therefore the majority of high-severity data security issues are due to vulnerabilities in a vendor’s network security, patching cadence, and application security. Your IT team will want to know how your preferred customer insights/competitive intelligence platform vendor performs on these three areas. And all vendors are not the same.
Why is SinglePoint the knowledge management platform IT departments sign off on without reservation?
Northern Light SinglePoint provides enterprises with the peace of mind that comes from working with an industry-leading provider with a proven track record for keeping client data safe. We’ve passed every test our clients’ IT departments have thrown at us.
And our security measures are backed by Security Scorecard’s professional assessment. SecurityScorecard is a trusted provider of real-time, measurable assessments, threat intelligence, and sophisticated security monitoring systems. The Forrester New Wave™: Cybersecurity Risk Rating Platforms, Q1 2021 Report deems SecurityScorecard an industry leader, and SecurityScorecard has also been named a 2021 Gartner Peer Insights Customers’ Choice IT Vendor Risk Management (VRM) Tools.
Northern Light obtained an overall security score of 99%. Because SecurityScorecard allows users to run comparative vendor analyses, we can tell you that our score is the highest across leading customer insights/competitive intelligence knowledge management platform vendors. In addition, Northern Light received a perfect score in the three areas of highest vulnerability: network security, patching cadence, and application security
Would you trust your data with a vendor without a passing grade? We have documented proof that the comparative security analysis across leading knowledge management platform vendors is littered with C’s and D’s. And, in network security, one of the leading providers received an F. Want to see the results for yourself for any vendor you are considering?
Request the SecurityScorecard
Northern Light is also GDPR compliant and maintains certification under the EU-US Privacy Shield. The NSA is jealous of our uptime and security… but that’s all we can say about that.