We were demonstrating Northern Light SinglePoint™ to a prospective client the other day; she is the Insights and Global Innovation Manager at an international food and agricultural products company. In…
The concept of “knowledge management” (KM) has been around since the 1980s; it refers to the process of creating, storing, using, and sharing knowledge within an organization. KM is now…
There’s an old saying: To a hammer, every problem looks like a nail. A lot of organizations have Microsoft SharePoint as the knowledge management (KM) “hammer” in their toolkit –…
Once upon a time, to use a search engine effectively, you had to know how to construct a Boolean search query. And back in the late 1990s and early 2000s,…
Not every athlete will be a superstar. Not every musician will be a featured soloist at Carnegie Hall. And not every company that deploys a knowledge management (KM) system will…
If there’s one thing that everyone should agree on regarding knowledge management (KM), it’s that KM is not a standalone function. To be truly valuable, KM systems must be integrated…
Northern Light offers a knowledge management perspective on Accenture’s call to “democratize technology” Recently, Accenture* identified five technology-related trends associated with propelling federal agencies forward, and making them more…
By the calendar, we are now two decades beyond the “future” depicted in Stanley Kubrick’s 1968 film, 2001: A Space Odyssey, yet we are still a long way off from…
Silos are great for farmers, but not for knowledge workers. Silos store grain effectively; data, not so much. When it comes to implementing a knowledge management system for market and…
