Insights
Feeling the love through a portal pilot
Northern Light gives organizations a taste of SinglePoint – and what it’s like to work…
Cognizant: Streamlined employee experiences result in organizations better equipped to compete and thrive
Knowledge management systems can be a valuable technology enabler The lessons B2C companies have learned…
Knowledge management “transformers” enjoy (and acknowledge) their success
It’s not necessarily boasting to acknowledge one’s accomplishments. We all have strengths and weaknesses, and…
“Search” is no longer king at the world’s savviest knowledge management users. What has replaced it?
In 2022, we live in a browse-to-content world; that’s all Millennials, who now make up…
Using the right tool for the job, the right way
Here are some best practices for implementing a market and competitive intelligence portal within your…
Cognizant: Making AI Responsible – And Effective
“Take a human-centric view of AI, so that machines can work successfully alongside and for…
How to drive more actions and value from market & competitive intelligence
At a recent Northern Light customer forum, Forrester senior analyst and featured guest speaker Cinny…
Can a good knowledge management system help us know what we don’t know?
Recently, a prospective Northern Light client explained what she hoped to achieve by deploying a…
IBM Institute for Business Value: Rethinking your approach to AI
“Organizations need to stay grounded in what practical things AI can help them achieve” …