Insights
“Search” is no longer king at the world’s savviest knowledge management users. What has replaced it?
In 2022, we live in a browse-to-content world; that’s all Millennials, who now make up…
Using the right tool for the job, the right way
Here are some best practices for implementing a market and competitive intelligence portal within your…
Cognizant: Making AI Responsible – And Effective
“Take a human-centric view of AI, so that machines can work successfully alongside and for…
How to drive more actions and value from market & competitive intelligence
At a recent Northern Light customer forum, Forrester senior analyst and featured guest speaker Cinny…
Can a good knowledge management system help us know what we don’t know?
Recently, a prospective Northern Light client explained what she hoped to achieve by deploying a…
IBM Institute for Business Value: Rethinking your approach to AI
“Organizations need to stay grounded in what practical things AI can help them achieve” …
Northern Light Supports The Salvation Army’s 2021 Holiday Toy Distribution in Boston
BOSTON, MA, Dec. 29, 2021 – Boston-based Northern Light (www.northernlight.com), a long-time corporate partner of…
Five “content keys” to knowledge management system design
Creating a knowledge management system for market and competitive intelligence across a large enterprise can…
BCG: The cultural benefits of artificial intelligence in the enterprise
Can AI help CI teams not only do better work, but also work better together?…