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machine learning

See 2020 With 20/20 Vision

The year 2020 has long represented “The Future.” Many recent sci-fi films were set in…

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science of social media

Social Analytics and the Science of Social Media

iHop’s International House of Burgers. Dove’s Project #Show Us. Gillette’s TheBestMenCanBe. Starbuck’s Unicorn Frappuccino. These…

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hashtags

“Obvious” Hashtags Can Lead To Confusion And Mis-Matched Messages

Hashtags are the words or phrases users of Twitter, Instagram, and other social media platforms…

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pharmaceutical companies

Social Analytics Helps Pharma Companies Keep Watch Over Social Media

Social media represents both a major opportunity and a compliance risk for U.S. pharmaceutical companies.…

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knowledge management systems

Northern Light/KnowledgeHound Partnership Helps “Power Up” Searches

Ready to become a search super-hero? Northern Light has partnered with KnowledgeHound, a prominent data…

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Fair use

Fair Use and Aggregating Web Content: Keeping Your Company Safe

“The best things in life are free,” sang the Beatles. And yes, although a lot…

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Hashtags reveal customer sentiment

So, Tell Me How You Really Feel: How Hashtags Reveal Customers’ Sentiments

"I thought the play was very…. interesting." "She has a great personality." "That tie certainly…

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Machine Learning Isn't Mechanical

Machine Learning Isn’t Mechanical

"Can't we just buy one of those AI programs and turn it loose? It's so…

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drugs@fda

Jinfo reviews SinglePoint: “This is the future of search”

Information industry research firm Jinfo recently published an in-depth review of  Northern Light SinglePoint that…

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